Aren’t these the cutest shoes? Except that on the third wearing, I happened to look at the heels and saw that the plastic piece on the wedge had snapped off.
On both shoes.
One shoe and I think maybe I caught it in the sidewalk.
Maybe the dog chewed it off.
But both shoes. Well, that’s a problem.
I emailed Simply Soles and let them know that my great raspberry cork wedges seemed to be defective. They emailed back that same night: A message that I wasn’t the only one who reported a problem. They were sending me a new pair. No need to return the defective ones.
Lo and behold, I got a package this morning – the next day. A brand spanking new pair.
Great selection of shoes, terrific catalogue (and web site!) and simply stupendous service.